Welcome to the candletimes website (hereinafter referred to as the “Website”). By accessing or using this Website, you agree to abide by the following terms and conditions (hereinafter referred to as the “Terms”). Please read these Terms carefully. If you do not agree to these Terms, please do not use this Website.

1. Eligibility

1.1 You must be at least 18 years old or use this Website with the permission of your guardian.
1.2 You promise to provide accurate and complete information and be responsible for your account activities.

2. Website Use

2.1 You may only use this Website for lawful purposes. The following actions are prohibited:

  • Publish or transmit illegal, threatening, defamatory or infringing content;
  • Interfere with the operation of the Website or attempt to obtain unauthorized access;
  • Use automated tools (such as crawlers) to collect data without authorization.

2.2 We reserve the right to refuse service, terminate accounts or cancel orders, especially if you violate these Terms.

3. Products and Services

3.1 All products and services displayed on this website are subject to “as is”. We strive to ensure the accuracy of the description, but cannot promise that the information is completely correct.
3.2 We reserve the right to change product prices, descriptions and availability at any time without prior notice.

4. Orders and Payments

4.1 By placing an order, you agree to purchase the product, and the order will only be valid after confirmation by us.
4.2 All prices are settled in local currency and may include applicable taxes and shipping costs.
4.3 We support multiple payment methods to ensure transaction security. If we find abnormal orders, we have the right to cancel and refund.

5. Shipping and Delivery

5.1 We will try our best to ship as estimated, but force majeure (such as weather, logistics problems) may cause delays.
5.2 You should ensure that you provide the correct delivery address. You will be responsible for any losses caused by incorrect information.

6. Returns and Refunds

6.1 For returns or refunds, please refer to our Return Policy page. Eligible refunds will be processed after confirmation.
6.2 Damaged or missing goods must be reported within 7 days of receipt.

7. Intellectual Property

7.1 All content on this website (including but not limited to text, images, trademarks, designs, etc.) is protected by intellectual property laws. Unauthorized reproduction, modification, distribution or commercial use is prohibited.
7.2 You may only use the content of this website for personal purposes. Any other use requires our written permission.

8. Privacy

8.1 We value your privacy. Please refer to our PrivacyPolicy.
8.2 By using this website, you agree that we collect and process your data in accordance with the Privacy Policy.

9. Disclaimer

9.1 The Website and its contents are provided on an “as is” and “as available” basis and we make no warranties, express or implied, as to the accuracy, completeness or suitability of the contents.
9.2 We do not assume any liability for any direct or indirect losses arising from the use of the Website to the extent permitted by law.

10. Limitation of Liability

10.1 To the extent permitted by law, our total liability for any losses shall not exceed the amount of the order paid by you.

11. Amendment and Termination

11.1 We reserve the right to amend these Terms at any time, and the amended Terms will take effect upon posting.
11.2 Your continued use of the Website after the Terms have been updated will constitute your acceptance of the new Terms.

12. Applicable Law and Dispute Resolution

12.1 These Terms shall be governed by the applicable national or regional laws.
12.2 Any dispute shall first be resolved through friendly negotiation. If the negotiation fails, it shall be submitted to the arbitration institution in the location of the Company for resolution.

Contact us

Tel: +1 9293930199

Email:[email protected]

Address:90 Drymen Road, Glasgow, G61 2SY, UK

Thank you for choosing the candletimes website. We look forward to providing you with the best ser